UppliftAI
Privacy Policy
Effective Date: 23 September 2026
UppliftAI is a web-based software service available at upliftai.com and operated from Surat, Gujarat, India.
This Privacy Policy explains how UppliftAI collects, uses, stores, and protects information when you use our website and connected services.
1. Information We Collect
Depending on how you use UppliftAI, we may collect:
- Name and email address
- Login and account information
- Business or profile information you provide
- Prompts, text, links, images, videos, and other content submitted to use our features
- Basic technical information such as IP address, browser information, usage logs, and security events
We collect only information reasonably necessary to provide and operate UppliftAI.
2. Instagram and Meta Data
UppliftAI may allow you to connect an eligible Instagram Professional account using supported Meta services.
Depending on the permissions you approve, we may access information such as:
- Instagram username and account identifiers
- Profile information and bio
- Profile picture information
- Follower or account-level metrics where available
- Posts, Reels, and other media metadata
- Reach, views, impressions, engagement, saves, shares, and other supported insights
We use this information only to provide features such as Instagram analysis, reports, growth plans, content recommendations, scripts, and related marketing tools.
The exact information available depends on Meta’s APIs, your account type, and the permissions you approve.
3. Connected Accounts and Access Tokens
To maintain an authorised Instagram or Meta connection, UppliftAI may securely store access tokens or similar credentials required to communicate with supported APIs.
These credentials are used only to provide the connected features you request.
If you disconnect your connected account, UppliftAI will stop using that authorisation for future access.
UppliftAI does not ask you to provide your Instagram or Facebook password directly.
4. How We Use Information
We may use your information to:
- Create and manage your UppliftAI account
- Connect supported Instagram and Meta accounts
- Analyse supported social-media information
- Generate audits, reports, growth plans, scripts, advertising guidance, and creative recommendations
- Save your projects and generated results
- Provide customer support
- Maintain security and prevent misuse
- Improve UppliftAI
- Process subscriptions and payments where applicable
- Comply with legal obligations
We do not sell your personal information or connected Instagram data to advertisers.
5. Artificial Intelligence Processing
UppliftAI uses artificial intelligence to provide features such as audits, reports, growth plans, script generation, advertising guidance, and creative assistance.
To provide these features, relevant information may be processed by authorised third-party AI service providers where necessary.
We aim to send only the information reasonably required to perform the feature you request.
AI-generated content may contain errors or incomplete suggestions, so users should review outputs before using or publishing them.
6. Third-Party Service Providers
UppliftAI may use service providers for hosting, storage, authentication, AI processing, payments, email delivery, analytics, security, and other technical services.
These providers may process information only as reasonably necessary to provide their services to UppliftAI.
We may also disclose information where required by law or where reasonably necessary to protect UppliftAI, its users, or others from fraud, abuse, or security threats.
7. Data Retention and Security
We retain information only for as long as reasonably necessary to provide UppliftAI, maintain security, meet legal requirements, and support your account and saved projects.
After deletion from active systems, residual copies may remain temporarily in secure backups for up to 90 days, unless longer retention is required by law.
We use reasonable technical and organisational safeguards designed to protect information. However, no internet-based system can guarantee absolute security.
8. Data Deletion and Your Rights
You may request access, correction, or deletion of eligible personal information and may disconnect supported third-party integrations.
To request deletion of your UppliftAI account and associated data, contact:
support@uppliftai.com
Please send the request from the email address associated with your UppliftAI account.
Subject to applicable legal, security, accounting, or fraud-prevention requirements, deletion may include:
- Account information
- Connected Instagram/Meta authorisations
- Stored access tokens
- Saved reports and projects
- Generated scripts or plans
- Uploaded content
- Other account-linked information
Deleting your UppliftAI account does not delete your Instagram, Facebook, or Meta account.
10. Age Requirement
UppliftAI is intended for users who are 18 years of age or older.
11. Changes to This Privacy Policy
We may update this Privacy Policy as UppliftAI, its features, service providers, or legal requirements change.
The updated effective date will be shown at the top of this page.
12. Contact Us
For privacy questions, account deletion, or information about how UppliftAI processes data:
UppliftAI
Surat, Gujarat, India
Website: upliftai.com
Email: support@uppliftai.com